Coronavirus (COVID-19) Preparedness & Client Assistance

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Coronavirus (COVID-19) Preparedness and Client Assistance

We are grateful that you’ve chosen Berkley One. As a member of our client family, we want to let you know that we are here if you need to contact us. We continue to monitor the COVID-19 situation and adapt to evolving events, including issuing an auto premium payback for clients during the pandemic.

For 24/7 access to your account, we encourage clients to log in online at home by visiting my.berkleyone.com or by clicking on the Account Log-in tile on the website homepage. You can view your policy, access ID cards, pay your bill or submit a claim. If you don’t already have an account, simply choose ‘Create Account’ and enter your policy number, zip code, email address and policy start date to register.

Your independent agent is an important resource and trusted advisor at this time.

In an effort to balance service and safety, we remain open with our team members working remotely with full service capabilities. You can call us at (855) 663-8551 or email [email protected] if you have questions or concerns. Please keep in mind that wait times may be longer than usual due to the volume of inquiries.

At its core, insurance is about being on standby when you need us most and we want you to know, we are here for you.

Additional Information For Colorado Policyholders

Additional Information For New York Policyholders